Testimonials

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Testimonials 2017-10-10T10:31:23+00:00

Dear Kali,

 I wanted to thank you and The Custom Door Shop for the wonderful service we received. Our initial visit to your showroom was a very pleasurable experience. We were aided in all aspects of selections from glass, color, caming and hardware. You guys were great! You kept us informed of the progressing worked with us to schedule an installation. Your communication was the key. Mike, the installer, was incredible. He was very knowledgeable and experienced. He took his time making sure every detail was perfect. In all, my wife and I are very happy with our total experience with your company, love our doors and are looking forward to enjoying them for many years to come.

 Sincerely,

 Mike and Barbara B.

Estates of Boca Lyons

Dear Custom Door Shop:
A short note to let you know how satisfied with the work your installer Mike and helper performed at our home. They were friendly, clean and best of all, did a great job! I would be happy to recommend your business to our friends.

Anne & Marty S.
Boynton Beach, FL


The whole experience from beginning to end was just a delight. Both sales rep and workmen were very nice and courteous. Their workmanship was excellent.

Lilian R.


My wife and I cannot be happier with our experience with Custom Door Shop. The owners (Family Owned and Operated ) were extremely accommodating and knowledgeable of their products and very helpful in our deciding our final choice for our Front Door. The ordering process, installation and finish was seamless. We are extremely satisfied and very happy with the result. We would highly recommend Custom Door Shop to anyone.

Roland L.
Palm Beach Gardens, FL


Thanks for your email kali. The doors are BEYOND !!!!! They are soooo gorgeous !!!! They totally transformed my foyer and entire living space ! We are thrilled with them.
Have a great weekend!

Thanks again. Susan
Susan S.
Boca Raton, FL


I truly love my new front door and would like to take time to commend John and John for their beautiful workmanship and they are also super nice guys! I would definitely recommend you to anyone in need of a new door. Have a great day.

Stacey S.
Boca Raton, FL


Thank you for the follow though. The replacement window looks great. Overall you and your team did a wonderful job, from removal, install and clean up. The door is impressive as were the Father and Son installers. Their attention to detail to say the least was exceptional.

All the best,
Jim R.
Boca Raton, FL


Absolutely the MOST gorgeous custom door was installed yesterday by John from The Custom Door Store in Jupiter! He went above and beyond on the job, and the door was even more beautiful than our expectations! Solid Mahogany, with heavy wrought iron inserts over glass… The Door frame was was wide, and carved perfectly. The Bronze Door pulls were heavy and exactly what I wanted!! Completely changed the appearance of our home and no doubt raised the value! Thank you to all the
professionals who helped us!

Lilibet I.
Ballenisles
Palm Beach Gardens, FL


“My husband and I purchased two sets of French doors (with the mini blinds built in between two panes of glass) from Kali at Custom Door Shop. The entire experience from start to finish was absolutely a pleasure! Kali is extremely knowledgable about all aspects and details of the products she is selling. She speaks with confidence and expertise and makes sure the entire process from sales to installation is done right. The two installers, Sean and Tony, were some of the best workmen we have ever had in our home. They were punctual, very pleasant to have around and absolutely meticulous in getting the installation done right. They were more than happy to answer any questions we had. They worked carefully and methodically and took their time to make sure the installation was done to perfection. When they started our job they even put up a temporary “wall” when they took out our old sliders and worked on the outside so as to keep all dirt, dust and debris on the outside and not in our home. We appreciate the Custom Door Shop team effort and we are very, very happy with our new doors. Thank you all for a job well done!!!”.

Carol A.
Weston, FL


I just want to say your installer John, did a amazing job installing my front door and I appreciate it very much! The door is beautiful and my neighbors are already talking about getting a new door because of it, so thank you to you as well for being so patient with the install and being such a great company to deal with, especially Hillary, as you are wonderful as well.
I will highly recommend you!

Mike S.
Boca Raton, FL


Love our new front doors. They are exactly as discussed and ordered. Wonderful experience all around.

Pat & Giselle M.
Jupiter, FL


Large selection, knowledgeable staff, prompt installation. Can only say good things about Custom Door Shop. Thanks you for all of your help. We love our new front door.

Lorraine H.
Jupiter, FL


Our doors are beautiful and they did a great job!

Wendy K.
St Andrews CC
Boca Raton, FL


The quality of the finished product is excellent. The installers are competent and careful. The finished installation is beautiful.

Jim & Gail M.
Palm Beach Gardens, FL


Excellent experience from start to finish! Custom Door had a wide selection of doors to choose, was very helpful in helping me tweak a design to suit my taste, and their installer arrived promptly at 7 am both days to complete the job efficiently.

Tina M.
Admirals Cove
Jupiter, FL


Thank you, to the entire staff at Custom Door Shop. We love our new front doors at our home. The staff at the showroom were instrumental in helping make our choice, very helpful in showing us the many choices there are. The installation went flawlessly, I highly recommend if you are looking to replace your doors or windows that you visit this shop.

Bob K.
Boca Raton, FL


We were referred to your company by respected friends. Those friends told us to “ask for John” when we placed our order. From the moment we entered your store, we enjoyed a first class experience. Andrew was knowledgeable about your amazing product and he guided us well in choices of materials. You were especially helpful when you came to make the required measurements for our new installation. We appreciated your guidance on color combinations and final choice selections. And then John and son John arrived to complete this amazing experience. They are charming and polite gentlemen and represent your company well. The installation process was extraordinary- it was in its timeliness, cleanliness and precision. During the installation both gentleman answered our questions in depth without wasting a moment of installation time. They were impressive.

We wanted you to know the details of our satisfaction with this entire experience. We are happy to recommend your company and your staff to all our friends.
Thank you again for our beautiful new doors!

Dr. Joseph & Ruth C.
Ballenisles
Palm Beach Gardens, FL


Dear Chuck,
Following up on our phone conversation today, I want to let you know what a great job Mark Holland and his crew did installing our windows and sliders. It was a big job and they worked very hard, did a beautiful installation, and cleaned up after themselves. You can’t ask for more than that.
As you know, this is the third home of ours you have worked on. We keep coming back because you have quality products and great workers.

Rick M.
PGA National
Palm Beach Gardens, FL


I just wanted to say THANK YOU for referring Rusty to me to restore my Mahogany door ( which I purchased from you over 10 years ago) to its original beauty. Prior to finding Rusty, many people have “attempted” this job with VERY disappointing results! After many years, I had just about given up! Rusty told me prior to the first visit that if he really thought he couldn’t restore it correctly and to it’s original beauty, he would be honest. You can believe him! Not only did he do an AMAZING job, he was professional, timely, courteous and respectful to clean up each day. He has truly brought life back to the door and beauty to our home. He is truly gifted in the work he provided.

Kathleen A.
WPB, FL


First let me say that John your installer is Absolutely amazing!!! He shows up before 8:00 am and stays until 5:00 or after. He doesn’t stop all day and is not only a perfectionist but also very clean and professional. Kali for you and Chuck you both made it very worthwhile to go with your company. I am very Excited and Extremely Happy with the door and as I said the install. Thank you both very much and I would always be there for you if someone wants a reference.

John R.
IBIS Country Club
Jupiter, FL


Great to deal with & they were people of their word. I would highly recommend Custom Door Shop.

Kimberly H.
St. Andrews Country Club
Boca Raton, FL


A very easy and pleasant experience. Professional and courteous staff. Installation team was polite and experienced. Worked very clean and diligently.

Ralph & Barbara W.
PGA-National
Palm Beach Gardens, FL


The doors are the best birthday present I ever purchased for myself. They add light to my house and insulated well.
They add class, value and brighten my life. My experience with the staff in Delray Beach has been professional and knowledgeable. The doors were exactly what I wanted. The staff gave me an approximate delivery date and the installation was as promised. The quality of the workmanship and instillation was done with perfection.
I can’t say enough to compliment the ordering, delivery and installation, but would recommend this company to every homeowner and builder….Thank you again

Glenn B.
Boca Raton, FL


Hi Hillary, I just wanted to let you know what a wonderful job the young man did today. I can’t believe he is only 21. He is amazing. I told him he will have a very good future. The doors are absolutely beautiful. Thanks you so much.

Kelly W.
Mizner Preserve
Delray Beach, FL


Chuck …we could not be more pleased with the doors…even more impressive was John…beside his amazing work, he is neat, caring and just an all-around fine guy…Nancy has been a bit under the weather for a number of weeks and this new addition to our home is a bright spot for her. Thanks

Sy T.
IBIS
WPB, FL


Hi Chuck, I want to again thank you for the meticulous installation of our doors and sliding glass doors done by your team.  John, Jr. installed our doors and did a masterful job.  Please thank him again.

Jay S.
Ocean Walk
Jupiter, FL


Your installer did a great job.  He was very pleasant, left the place spotless. The door looks good.  I would not hesitate to recommend you.  Thank You,

Monique D.
Boynton Beach, FL


Our door was installed without any problem. The installer came on time and did a beautiful job. Their attention to detail is very much appreciated. They finished up and then told us what time they would return the next day and they were here.
We love the door–wow, what a change it makes!
Thanks!

Joan M.
Sewels Point, FL


Yesterday, my new doors were installed by The Custom Door Shop. From start to finish, it was an absolute pleasure to deal with this company. I am used to dealing with the typical South Florida work attitude, which is somewhat lackadaisical at best. That could not be said of the wonderful people at Custom Door. Hillary and her Daughter were so helpful in picking out the doors that would work best for us. The installers, John, and his son, John Jnr. were incredibly professional, knowledgeable, and did a perfect job, all the while being very respectful of our property. The end result is gorgeous, we couldn’t be more pleased. Thank you to the great team at Custom Door.

Linda S.
Boca Raton, FL


“My wife loves the door. I hadn’t seen her this happy with the end result of a job for a long time.”

Howard & Eydie R.
Old Marsh
Palm Beach Gardens, FL


Just want to let you know how much we love our new front doors. They look like a work of art. We appreciate all your help in picking out the doors, door handles and stain color. They came out perfect! Worth all the time and effort we put into them. The installers were terrific and did a fabulous job! It was an enjoyable experience working with your company and you were most helpful. We are a very satisfied customer.

Alice and Barry G.
Boca Raton, FL


Just wanted to tell you that the installation went flawlessly and Shawn, Jason, Jeff and the rest of their crew were fantastic. We could not have asked for a better job. They were efficient, prompt and clean. You would never think we had 7 windows replaced.
Thanks,

Michael & Carol A.
Palm Beach Gardens, FL


Just wanted to thank you for a wonderful and attractive front entry door. The door looks beautiful and the installation went smoothly!
Best regards for the upcoming holiday season.

Elliot and Marianna G.
Boynton Beach, FL


Custom Door Shop is the place to go! They are professional and very helpful in every aspect. I would highly recommend them and have already given their name to a friend of mine. The installer was awesome and everything was done, painted and cleaned up like no one had ever been there. My door is absolutely beautiful!!!!!!!

Kathleen S.
The Isles
Palm Beach Gardens, FL


My doors, which were designed by Kali, were installed today. I cannot believe the positive difference they made in the house. I keep walking by to admire them. Of all the changes I made to the house I got the biggest bang for my buck from the doors. Chuck, the installer, was very professional and did a great job. I would definitely recommend Custom Door Shop to all my friends. ( And I am VERY picky).

Carol G.
Boca Groove
Boca Raton, FL


Chuck – You guys did a great job installing the new doors. They look terrific.

Gordon H.
IBIS
West Palm Beach, FL


Been meaning to send a note to you; we received your letter and can count on us recommending you to others. It’s refreshing to deal with a company who communicates the good and bad issues to the customer and whose contractors are professional, courteous and thorough in the installation process. We hope to replace the other sliders next spring and will definitely call you when the time comes.
Thanks again.

Rick D.
Egrets Landing
Jupiter, FL


I just wanted to thank you for an exceptional customer experience!  From sales with Hillary, your evaluation and most certainly your installer’s installation….My wife Ann and I just couldn’t be happier.
As a retired Quality Consultant, I have very high customer satisfaction standards. Without my asking, your installer, Chuck, went over and above in meeting my requirements.  He was extremely thorough and worked the installation without a break until his own high standards were met.  Nothing was left undone.
Please feel free to use me as a reference if you ever have the need.

Thanks again and I will always recommend your company.

Irwin W.
Oxford Estates
Boca Raton, FL


“We love our new door!!”

Johan P.
Juno Beach, FL


My door looks fabulous and was absolutely worth the wait.  John, the installer, is an exceptional craftsman.  He really really makes Custom Door!   I am totally satisfied with the door and install!  Thanks guys!!!

Mona J.
Jupiter, FL


Thank you for a Great Job!

Bill H.
Jupiter, FL


Another Happy Custom Door Shop Customer!
My husband & I just wanted to let you know that Jeff, Sean and Jay were great.  They installed our windows on July 15th.  We couldn’t have asked for a better experience.
It’s always a nice dealing with the Custom Door Shop.

Regards,
Stephanie D.
Delray Beach, FL


I can’t begin to tell you how happy I am with my door!  It is gorgeous and completely transformed the interior of the house and is the crowning touch on the exterior work.  And Chuck…he is a jewel and his work is amazing! As promised the interior is turnkey and the touch up needed to the exterior is minimal, although I was prepared for much worse as my old door wasn’t installed properly.  The entire process exceeded my expectations and it was a pleasure to work with you and everyone at the shop.  I will not hesitate to recommend you and wish I could replace all of my doors.

Thank you, thank you, thank you!
Shari M.
Jupiter, FL


Chuck did an excellent job of installing our double doors in the front of our home, and the cabana bath door. The doors are beautiful, and we are very satisfied customer. Chuck worked continuously throughout the entire day. We found Chuck to be meticulous, and he was very detail oriented. He is conscientious and precise. His workmanship is outstanding. He took his time installing our doors making certain every aspect of the job was in order. He inspected the wood, and touched up areas in need of staining which was minimal. Chuck is a highly skilled craftsman, and completes the job to perfection. We would not hesitate to recommend Custom Door Shop to anyone in need of new doors. Everyone will be very content with Chuck’s skills. Please feel free to use us as a reference.

Best Regards,
Deborah and Dan D.
Wellington, FL


I can’t say how wonderful and professional the person who installed my new door yesterday was. He was so clean and took everything away. I love my new door!

Rhonda K.
Frenchmen’s Creek
Palm Beach Gardens, FL


Our new PGT Impact doors and windows thru out our new home from Custom Door Shop are fabulous!!!  Not only do they look great…they totally shut out inside and outside noise! Beautiful! Thanks You!

Rhonda & Paul A.
Xanadu
Jupiter, FL


Thanks Kali! Our experience with purchasing a new front door from you was superb. Your installer Chuck is a gem. He did a marvelous job, was very personable, great attention to detail and cleaned up as he went along.

Donna R.
Boynton Beach, FL


After measurements and drawings, I signed a contract on April 13, 2013 and had delivery, installation and all permit inspections completed on May 16, 2013 (4 weeks from start to finish.) The Installer, John, is truly a Master at his profession.

Mary April H.


Kali-
The door looks beautiful! Thank you so much for your help. Chuck is such a nice person. You are fortunate to have someone who is proud of his work. (We picked that up right away!)

Louis & Dolores V.
Stuart, FL.


Dear Kali,
My wife and I cannot thank you enough for our new impact glass french doors. Replacing the three panel sliders with these new doors has not only opened up the entire living area and enhanced our golf course view, but also considerably added to the value of our house. I can’t wait for our friends and neighbors to see the beautifully dramatic difference. We are thrilled.
Not only did your company fulfill every promise to the letter with outstanding service and courtesy, but the installation was terrific. This crew of four completely transformed our patio entry in less than four hours with total professionalism. It was obvious they had done this type of job many times and they have to be commended. They were such kind gentlemen. We were concerned that our new marble patio floor would have to be damaged to install the new track, but it was remarkable not even one piece of marble was even scratched. When these men entered our home they covered everything with tarps, cleaned everything up before leaving, washed all the new glass and even rehung heavy pieces on the wall. We were very impressed.
In summary, contracting our job with Custom Door Shop was one of the best decisions my wife and I have made in the many improvements we have undertaken since we bought our home eight months ago.

Alan & Terry U.
Lake Worth, FL.


Chuck, just had to write and let you know how much I love my doors.  They are magnificent.  But what I really love is that  John came in and all alone, installed them in no time with no mess.  As you know we had been “living with window installers” for five weeks and it was making us crazy so when the doors came I was expecting the worst and surprise, surprise it was the best.  Thank you ever so much.

Bobbi and Norman G.
Admirals Cove
Jupiter, FL


“The door is great and installation was perfect “thanks again

Len G.
Boca Raton, FL


We love our new door and have had quite a few comments on it from friends and neighbors and I have passes along your company name.
Thanks again and have a great week.

Alicia C.
Delray Beach, FL


I just want to tell you what a Great JOB RUSTY did on our front doors this past week. They look just great, like they came out of the showroom.  Rusty, told us that they doors that are on our home are BRAZILIAN MAHOGANY, not commonly found in this part of Florida, but found more on much higher priced mansions. RUSTY, was such a pleasure to work with, and he really knows his craft. We can’t thank you enough for such great service.

John & Grace W.
Jupiter, FL


Hi, Hillary, we love our door! The pictures so not do it justice! Thanks for everything!
Regards,

Sharon & Thomas K.
Boca Raton, FL


Thank you for a truly expert installation!

Josie W.
Delray Beach, FL


Thank you, thank you, thank you. Our experience with Custom Door Shop was pleasurable from start to finish. We never really intended to buy a door when we entered your shop. We were just shopping. Kali was so knowledgeable and helpful that suddenly we were no longer just shopping but we were ready to buy. She helped us select the right door for who we were, and the door handles to match not only the door but the house style. She explained the type of hinges used in the installation and why certain things made sense. She struck the perfect balance of information.
You added to the package with your on-site measurements and ideas for changes to the door-swing and side-light installation. We really didn’t think that it could get better but not so.
On the day of installation a a true craftsman arrived. He was professional and attentive to every detail. While he had all the specks for the installation he checked as he worked to make certain that what he was reading was what we had indeed selected and was ready to make changes if needed. He worked on the installation until he/we were satisfied that it was perfect.
From beginning to end it was a wonderful experience.
PS: The door is so beautiful, our neighbors all stopped to comment on our new addition.
Thank you so much!
Sincerely,

Toni and Earl G.
Palm Beach Gardens, FL


“Our new door is gorgeous. Thanks for a great job.”

Pete M.
Palm Beach Gardens, FL


“Installation of our 2 front entry rustic arch plank fiberglass doors today looks fantastic! Chuck “The Installer” was excellent. Great guy. Appreciate the fantastic final product and professional installation. A+ recommendation in my book.”

David V.
Loxahatchee, FL


THE TECHNICIAN WHO DID MY INSTALLATION WAS FANTASTIC. THE DOORS ARE DROP DEAD GORGEOUS. THE INSTALLATION AND WORKMANSHIP FLAWLESS. YOU GET WHAT YOU PAY FOR. JUST HAD TO TELL YOU WHAT A GREAT JOB YOU DID. WE ARE SO VERY PLEASED.

Martin S.
Delray Beach, FL


Nice job the installer was very professional.

Jim D.
Boca Raton, FL


THANK YOU SO VERY MUCH! Our doors are absolutely, hands down the most beautiful doors we have ever seen! Jack and I think that they are the classiest entry doors in Willoughby Golf Club. John is a quality craftsman. We are very impressed!

Carol & Jack M.
Willoughby Golf Club
Stuart, FL


Our front door looks wonderful. I want you to know how much Waverly and I appreciate the attention and follow up you have given to insure the appearance. When Rob S. sent us to your place he did us a Big Favor. I wish you continued success and suggest that if you need someone to speak to your work and work ethic, let me know.

Jack S.
West Palm Beach, FL


LOVE our new doors! While still a little 1959 tract home, the doors give it an updated and refreshed look and add so much versatility with the two door option. Thanks to John for a most amazing installation.

Jodie H.
North Palm Beach, FL


I don’t like my new doors… I ABSOLUTELY LOVE THEM!!! I knew I would love them from the outside, but I had no idea that I’d love them even more from the inside!! I can’t get over how much natural light they bring into my home! The installation was impeccable and professional! I can’t stop looking at them! Thanks for a job well done!!

Susan G.
Wellington, FL


This Thanksgiving is an opportunity to express our gratitude for replacing the front entry door. You did everything we agreed should be done, did it properly and within a reasonable time. That you did this on your own initiative is commendable.
Scott did a great installation that now provides a solid feel and dependable latching. The finish is flawlessly applied and is true to the rich tone of Traditional Mahogany #1. The extra UV protection and the replacement hinge cap are also appreciated. Your company has earned our recommendation to all who inquire.

John and Susanne M.
Jupiter, FL


The door is absolutely beautiful. We are so pleased and impressed with the workmanship. Thank you.

Marlene C.
West Palm Beach, FL


I was very impressed with your door installer, he was prompt and very professional. His workmanship was one of the best I had ever seen plus his eye for detail and pride he took in making sure everything was perfect and to make sure it was done in most precise way. He cleaned up as he went and everything was done and put away as he moved to the next part of the job. This was a very good experience for us and if your window installer is as good I will be very happy to do business with you. I will contact you on the windows in a few weeks.

Phil and Leah S.
Wellington, FL


Thank you for doing such a good job!

Lynn and Arthur S.
Palm Beach Gardens, FL


Thank you ALL for our beautiful door! We love it and have already had many compliments from our neighbors. Thank  you for exceeding our expectations!
P.S. Thank you Fern, as you made me feel welcome right away!

Lori and Scott S.
Lake Worth, FL


We just want to thank each and everyone of you for your part in the replacement door process. You addressed all our concerns with such patience and grace, before, during and after. The quality of the doors is evident, yet no matter how fine the product, it truly depends on the diligent, professional and expertise of the installer. John and his delightful son are simply the best. A joy to work with.
P.S. The French doors are beautiful as well!

Al and Charlotte V.
Hobe Sound, FL


Chuck, I haven’t heard my wife rave about anything since she met me (sure). She thought the installer was terrific, courteous etc. We look forward to working with your firm in the future.

Steve and Stanlee F.
Boca Raton, FL


It is simply fabulous!! I wouldn’t change a thing! Thank you for doing such a fine job and working so quickly.

Dana B
Lake Worth, FL